Frequently asked questions

Everything you need to know about RecallMe.

Using RecallMe

What is RecallMe?: RecallMe is a personal memory assistant. You tell it where you put something — "my passport is in the blue folder in the desk drawer" — and later you ask, and it tells you.
What does RecallMe actually store?: Only what you tell it: the item, where you put it, when, and any people, places, dates or reminders you add. No tracking, no location services, no listening in the background.
What if I move something again?: Just say so. The new spot becomes the current answer, and the old one is kept in the item's history so you can trace it.
Can it make things up?: No. RecallMe only answers from memories you saved. If nothing is saved for an item, it says so rather than guessing, and it asks a question when your request is unclear.
Can I speak instead of typing?: Yes. Tap the microphone on the Memories page and say your memory aloud. Recordings are only used to turn your words into text and are not kept afterwards.
How do reminders work?: You can add a date and time to any memory. While RecallMe is open in your browser, you'll get an alert when it's due.

Is there a free trial?: Yes. New accounts get 14 days of full access. After that, the Free plan keeps up to 10 remembered items, or you can upgrade.
What do Pro and Premium include?: Pro ($6/month) unlocks unlimited memories and voice input. Premium ($12/month) adds 5× AI capacity — 300 AI questions per hour instead of 60.
Can I switch or cancel my plan?: Yes, any time from Settings. Switching plans is prorated. If you cancel, you keep full access until the end of the period you've paid for.
Who handles payments?: Payments are processed by Paddle, our reseller and merchant of record. Your card details never touch RecallMe.
Can I get a refund?: Yes — there's a 30-day money-back guarantee. See our refund policy for details.

Who can see my memories?: Only you. Every memory is tied to your account and kept separate from every other user.
Can I delete or export everything?: Yes. Settings lets you export every memory as a file and delete them all in one action, permanently. Deleted memories are never used in answers.