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Terms & Conditions

Last updated: 9 November 2026

1. Who we are

RecallMe is operated by sodigitalsolutions ("we", "us", "the seller"). When you use RecallMe, you are contracting with sodigitalsolutions. RecallMe is a personal memory assistant: you tell it where you put things, and it remembers so you can ask later.

2. Acceptance of these terms

By creating an account or continuing to use RecallMe, you agree to these Terms & Conditions and to our Privacy Notice. If you do not agree, please do not use the service. You must be of legal age in your jurisdiction, or have authority to bind the organisation you represent.

3. Your account

You are responsible for keeping your login credentials confidential and for all activity under your account. You must provide accurate information when signing up and keep it up to date.

4. Acceptable use

You must not misuse RecallMe. That includes, without limitation:

  • Using the service for anything unlawful, fraudulent, or to spam others.
  • Infringing anyone's intellectual property or privacy rights.
  • Introducing malware, probing or attacking our systems, or scraping the service.
  • Attempting to bypass plan limits, security controls, or technical restrictions.
  • Reverse engineering, reselling, or redistributing the service.

Because RecallMe uses AI, you also agree not to use it to generate or store illegal content, hate speech, deepfakes, or malware instructions, and not to attempt to "jailbreak" the model into ignoring its rules.

5. Your content and AI answers

You keep ownership of the memories and notes you save. You grant us a limited licence to host and process that content solely to provide the service to you. You are responsible for what you save, for having the right to save it, and for how you use the answers the AI gives you.

RecallMe is designed to only recall what you have actually saved and to say so when it doesn't know. Even so, AI-generated answers may occasionally be inaccurate or incomplete. Always verify important details yourself; RecallMe is not a substitute for professional advice (legal, medical, financial, or otherwise).

6. Intellectual property

We retain all ownership of the RecallMe service and its intellectual property, including the software, design, documentation, and branding. We grant you a limited, non-exclusive, non-transferable right to use the service within your selected plan.

7. Plans, payments and subscriptions

RecallMe offers a Free plan and paid subscriptions (Pro and Premium), billed monthly. New accounts include a free trial of the full service. Paid features, limits, and prices are described on our pricing page and may change with notice.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, tax, cancellation, and refund mechanics are governed by Paddle's Buyer Terms. Subscriptions renew automatically until cancelled. You can cancel anytime; you keep paid features until the end of the period you have paid for. See our Refund Policy.

8. Service availability

We work hard to keep RecallMe reliable, but we do not guarantee uninterrupted or error-free performance. The service is provided "as is" and we disclaim all implied warranties (including merchantability and fitness for a particular purpose) to the fullest extent permitted by law.

9. Suspension and termination

We may suspend or terminate your access if you materially breach these terms, fail to pay, pose a security or fraud risk, or repeatedly or seriously violate our policies. You may delete your account and all your memories at any time from Settings. When access ends, your data is handled as described in our Privacy Notice.

10. Liability

To the fullest extent permitted by law, we are not liable for indirect, consequential, or special damages (including loss of profits, data, or goodwill). Our aggregate liability is capped at the fees you paid us in the 12 months before the claim. Nothing in these terms excludes liability for fraud, death, or personal injury where the law does not allow it.

11. Changes and contact

We may update these terms from time to time and will post the new version here with an updated date. Continued use after a change means you accept it. Questions about these terms can be sent to sodigitalsolutions via the contact details on our site.