Refund Policy
Last updated: 9 November 2026
30-day money-back guarantee
We want RecallMe to genuinely earn its place in your home. If you're not satisfied with a paid plan (Pro or Premium), you can request a full refund within 30 days of your order date — no questions asked.
How to request a refund
Our payments are processed by Paddle, our Merchant of Record. To request a refund, visit paddle.net and look up your order, or contact sodigitalsolutions via the details on our site and we'll help you through it. Refunds are issued to your original payment method.
Cancelling instead
You can cancel your subscription anytime from Settings → Manage billing. When you cancel, you keep your paid features until the end of the period you've already paid for, and your account then moves to the Free plan. Your memories stay yours either way.
Free plan and trial
The Free plan and the free trial cost nothing, so there's nothing to refund — this policy applies to paid purchases only.