Privacy Notice

RecallMe is operated by sodigitalsolutions, which is the data controller for the personal data described in this notice. That means sodigitalsolutions decides how and why your data is processed when you use RecallMe.

• Account data — your email address, display name, and login credentials, used to create and secure your account.
• Your memories — the items, locations, notes, people, places, dates, and reminders you choose to save, plus the questions you ask. This is the core of the service and is only what you deliberately tell RecallMe.
• Voice recordings — only while you actively use the microphone button, and only to transcribe your words into text. Recordings are not kept after transcription.
• Usage data — technical events such as feature usage counts (for plan limits and rate limiting), device and browser type, and IP address, used for security and product improvement.
• Support messages — if you contact us, we keep the conversation so we can help you.

We do not track your physical location, listen in the background, or collect data you have not chosen to provide.

• Providing the service (contract performance): storing your memories, answering your questions, transcribing voice input, sending reminders.
• Security and fraud prevention (legitimate interest): protecting your account and our systems.
• Product improvement (legitimate interest): understanding aggregate usage so we can make RecallMe better. We never mine your personal memories for advertising.
• Legal obligations: keeping records where the law requires it.
• Marketing (consent): only if you opt in, and you can withdraw anytime.

• Service providers — hosting, database, and AI processing providers that help us run RecallMe, bound by data-processing agreements.
• Paddle — our Merchant of Record, which processes payments, manages subscriptions, handles tax compliance, and issues invoices when you buy a paid plan. Paddle receives the data needed for those purposes under its own privacy terms.
• Professional advisers — such as lawyers or accountants, where needed.
• Authorities — where required by law.

We never sell your personal data.

We keep your data for as long as your account is active. When you delete a memory, it is removed permanently. When you delete your account or use "delete everything" in Settings, your memories and personal data are deleted or anonymised, except records we must keep by law (for example, transaction records held by Paddle).

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, to restrict or object to processing, to withdraw consent, and to complain to a supervisory authority. RecallMe builds the most important rights in: you can export every memory as a file and delete everything, directly from Settings. For anything else, contact sodigitalsolutions and we will respond within one month.

We use appropriate technical and organisational measures — encryption in transit, access controls, and row-level isolation so each account can only ever see its own memories. No system is perfectly secure, but protecting your memories is the point of this product.

RecallMe uses essential cookies and local storage only — to keep you signed in and run the app. We do not use advertising or cross-site tracking cookies. You can clear them in your browser settings, though signing in will no longer persist.

Our service providers may process data outside your country. Where data leaves the UK/EEA, we rely on appropriate safeguards such as standard contractual clauses or adequacy decisions.

We may update this notice and will post the new version here with an updated date. Questions or requests about your data can be sent to sodigitalsolutions via the contact details on our site.